We enjoy designing our products and want to give our customers something special. If for some reason you are not satisfied with any of your items, please contact us to discuss a return or exchange.
Upon receiving your package, kindly open it promptly to ensure that all the products have arrived in good condition.
- Contact us within 14 days of delivery.
- Ship items back within 30 days of delivery.
- Items not Returnable/Refundable:
◦ Fragile items (Lambathes/Candles) are NOT returnable
◦ Custom or personalized items
◦ MADE TO ORDER products (Favors, witness pins)
◦ Used Intimate items (diapers, etc.)
◦ Perishable products (Favors with koufeta, etc.): Food safety requires that we keep all perishable products in a controlled environment until we ship. Once we ship them, we can no longer guarantee that they have been handled or maintained in a safe way.
- Customers are responsible for paying shipping costs for returning the item.
- Shipping cost, including our cost for "free" shipping, is not refundable, and will be deduced from your refund.
- Contact us to discuss a return or exchange within 14 days of delivery.
- If a return or exchange is approved, please carefully package and return your unused product to us.
- We will refund your order after it is received, minus the shipping costs.