Returns
We enjoy designing our products and want to give our customers something special. If for some reason you are not satisfied with any of your items, please contact us to discuss a return or exchange.
POLICIES:
Upon receiving your package, kindly open it promptly to ensure that all the products have arrived in good condition.
- Contact us within 14 days of delivery.
- Ship items back within 30 days of delivery.
- Items not Returnable/Refundable:
◦ Fragile items (Lambathes/Candles) are NOT returnable
◦ Custom or personalized items
◦ MADE TO ORDER products (Favors, witness pins)
◦ Used Intimate items (diapers, etc.)
◦ Perishable products (Favors with koufeta, etc.): Food safety requires that we keep all perishable products in a controlled environment until we ship. Once we ship them, we can no longer guarantee that they have been handled or maintained in a safe way.
- Customers are responsible for paying shipping costs for returning the item.
- Shipping cost, including our cost for "free" shipping, is not refundable, and will be deduced from your refund.
- Contact us to discuss a return or exchange within 14 days of delivery.
- If a return or exchange is approved, please carefully package and return your unused product to us.
- We will refund your order after it is received, minus the shipping costs.
