All New ORTHODOX CHRISTMAS ORNAMENTS and GIFTS   |   FREE SHIPPING on Orders over $50

Returns

We enjoy designing our products and want to give our customers something special.  If for some reason you are not satisfied with any of your items, please contact us to discuss a return or exchange.  

POLICIES:
  • Contact us within 14 days of delivery
  • Ship items back within 30 days of delivery
  • Items not Returnable/Refundable:
    ◦  Fragile items (Lambathes/Candles) are NOT returnable
    ◦  Custom or personalized items
    ◦  MADE TO ORDER products (Favors, witness pins)
    ◦  Used Intimate items (diapers, etc.)
    ◦  Perishable products (Favors with koufeta, etc.): Food safety requires that we keep all perishable products in a controlled environment until we ship. Once we ship them, we can no longer guarantee that they have been handled or maintained in a safe way.
  • You are responsible for paying for your own shipping costs for returning your item.
  • Shipping charges, if applicable, are non-refundable.
RETURN PROCESS:
  • Contact us to discuss a return or exchange.
  • If a return or exchange is approved, please carefully package and return your unused product to us.  
  • We will refund your order after it is received, minus the shipping costs, if applicable.
Contact us with any questions or concerns.  We enjoy hearing from you so we can improve our store and our products.  We look forward to creating something for your special day.